Watch tutorial — 2 min
Step by step
- 1Open the job
- 2Select the current status
- 3Choose the next status in the list
- 4Add a note if needed
Related questions
Who can change a status?
Assigned technicians, office staff and admins.
Do customers get status texts?
On the way and Completed trigger customer notifications by default.
Can I customize statuses?
Custom status labels are available on higher plans.