Watch tutorial — 2 min
Step by step
- 1Open the Map
- 2Select a technician to see live location and current job
- 3Use Notify Customer to send an on-my-way update
Related questions
When is location tracked?
Only while the technician is clocked in on the mobile app.
Can I see route history?
Yes, daily route history is available per technician.
Does the customer see the van?
Customers get an arrival window and status updates.