Help Center

How to text customers

2 min videoWebMobile App

Watch tutorial — 2 min

Step by step

  1. 1Open the customer or job
  2. 2Select Messages
  3. 3Type your message or pick a template
  4. 4Send

Related questions

Can I send photos?

Yes, images and files can be attached.

Are texts logged?

Every message is saved to the customer timeline.

Can I use templates?

Yes, create reusable templates in Settings.

Still need help?

Our team answers every message — usually within a few hours.

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